Welcome to Canada's Pet Shop

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Shipping Policy

All orders placed through Canada's Pet Shop are processed and shipped within 5-7 business days (excluding holidays).

Canada's Pet Shop has partnered exclusively with FedEx Ground for the shippment and delivery of all orders.  When placing an order through Canada's Pet Shop, it is important to ensure that email address and phone number  provided are current and accurate in the event that there is an issue with the shippment or delivery of your order, FedEx can contact you.  Once your order has been processed by Canada's Pet Shop, a tracking number shall be emailed to you directly to notify you of the progress of your order.  At any time throughout the shipping period, you can track your order online through FedEx's Shipping Tracker. 

If you have any questions or would like more detail regarding Canada's Pet Shop's Shipping Policy, please contact us at info@canadaspetshop.com

 

RETURN POLICY

Canada's Pet Shop offers a full Moneyback guarantee on all products. If you are not 100% satisfied, please contact us within 90 days of receiving your order and we will arrange to have the product returned to Canada's Pet Shop and a refund shall be issued.

If you have any questions or would like more detail regarding Canada's Pet Shop's Return Policy, please contact us at info@canadaspetshop.com